Installation Instructions for the Family History Centre Edition
of the Windows 10 x64 Professional version 5 Installation USB

[ WINDOWS 10 x64 PRO v5 ; 19 MAY 2021 ]

Installation of the FHC Windows 10 Professional 64-bit operating system
is achieved by means of a 16Gb (NOT smaller) USB Flash Drive. Please refer to “Help Article: USB Imaging”

***WARNING***  ***WARNING***  ***WARNING***  ***WARNING***

  • The installation of this USB will erase everything on your hard drive.
  • Make sure you make a backup of any data that you want to keep.
  • The Windows 10 x64 Pro version 5 Installation USB was tested with the following systems:
    Dell: Optiplex 7480 AIO, 7470 AIO, 7460 AIO, 7450 AIO, 7440 AIO, 5080, 5070, 5040

There is no guarantee that the Windows 10 x64 Pro Version 5 USB will work on any system other than those described above. You may attempt to use the Windows 10 x64 Pro Version 4 USB on any other computer meeting the following minimum system requirements. If you do so, you may need to download the hardware drivers for the PC from the hardware manufacturer. If your system is not one of the systems this USB has been tested on, we cannot provide support, in the event that the installation does not complete properly.

Minimum System Requirements:

  • Dual-core Processor or higher
  • 2GB or more of RAM
  • Windows 10 Professional license

Installation Procedure:

  1. Insert the FHC Image USB flash drive into a USB port on the computer.
  2. Start the computer, press the ‘F12’ key until the “One-time Boot Menu” displays.
  3. Select “USB Flash Drive” (This could be named differently depending on the system)
  4. Windows Setup will start
  5. Check the “I accept the license terms” box for the End User License Agreement
  6. Click “Next”, this will start the installation process
  7. Upon completion, the computer will restart
  1. If the system is unable to boot or presents an error “No boot device found”.
    “Press any key to reboot the machine”, please do the following:
  1. On booting the system press the “F2” key to enter the system setup
  2. Select “Boot Sequence”
  3. Under “Boot List Option” click the UEFI button iv. Click “Apply”, click “Yes” and then “Exit”
  4. System should boot to the new system installed
  1. The computer will restart several times to finish applying the Windows image.
  2. Follow the onscreen instructions
  3. System will restart several times without interaction
  4. Follow the onscreen instructions to enter your Family History Centre information.
  5. When given the login screen, select a Username to login (listed just below)
  6. USERNAMEPASSWORD
    Administratorldsfhcadmin
    PatronNot Needed
  7. Account configuration will run on first login for each account

If there are questions or issues, please go to Community FamilySearch Support here: FamilySearch Community

FHC Image Recovery Solution:

Each FHC Windows 10 system has the ability to restore the operating system back to the factory/default image (first-boot). This will allow the technical specialist to recover the computer if something happens that is irreversible.

Press the Windows logo key Windows Start Icon + L to get to the sign-in screen, then hold the Shift key down while you select Power Power Icon > Restart in the lower-right corner of the screen. After your PC restarts, select Troubleshoot > Reset this PC > Keep my Files.

Detailed instructions on other possible recovery options for Windows 10 can be found at the site: Windows 10 Recovery Options

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